Frequently Asked Questions
*A restocking fee of $20 will be charged if all items in your order are returned.
You can try up to 5 items or a $500 or less shopping cart total.
The Trial Period starts 5 days from when all your Try Before You Buy items are delivered.
All trial items are for in house use only and must be returned in like new condition to qualify for a refund.
At the end of your Try Period, if we do not hear from you then we know you loved your item(s) and you will be automatically charged.
If you want to send back an item, visit your emailed customer portal and click the Send Back button next to the item in your email.
Yes, absolutely. Simply select the 'Pay Today' button for items you want to purchase and the & 'Try Before You Buy' button for items you want to trial.
Your Try period starts when all of the items from your Try Before You Buy order are delivered.
If you change your mind and want to return it - no problem.
As long as it falls within our return period, you can initiate a return the same way you would do so with a regular return with us by sending a message through our chat or your account.
Returns shipping for any items you do not wish to keep is covered by the Lakers Store.
You will only incur a $20 restocking fee if ALL items in your Try Before You Buy order are returned.
If you keep at least 1 item, the $20 restocking fee is waived.
You can find the tracking information for your order in the shipping confirmation email that is sent as soon as your items are fulfilled.
Your order will ship as soon as the order is finished being prepared and you will receive an email to confirm.