• To track the status of your order you can log into your Lakers Store account here: http://lakersstore.com/account/login
• You can also contact Customer Service via the chat bubble on our site or via email at team@lakersstore.com.

• Please note some items will not ship until a later date. Check product descriptions for accurate shipping information. Once your order has shipped, you will receive tracking information via email. 
• See http://lakersstore.com/pages/shipping-delivery for shipping charts and estimated delivery times.

• Once an order is returned to us, we will refund the items in your order in full; however, all shipping charges accrued will not be refunded. 

• Once an order is entered into our system we will not be able to cancel your order.
• Please note that custom gear is final sale. Once submitted, items cannot be edited or canceled.
• Custom merchandise may not be returned unless the item is defective or the order was fulfilled incorrectly.

Please follow these instructions to return your online order. 

We gladly accept returns within 30 days after your order has been delivered. Please follow the link below for return instructions. 

*Once we have received your package at our fulfillment center please allow us 7 -10 business days to get your return processed.

For all other returns please see below:

RETURN POLICIES

Orders from LakersStore.com:

• Worn or damaged merchandise is non-returnable. If the merchandise was damaged during shipment please contact us via the chat bubble on our website or via email at team@lakersstore.com. 
• All custom merchandise may not be returned.
• All final sale merchandise cannot be returned. 

Custom Orders 

•  Custom merchandise may not be returned unless the item is defective or the order was fulfilled incorrectly.

• Please send all returns via a prepaid, insured, traceable method to ensure a safe and documented delivery. Once we have received your package at out fulfillment center please allow us 3-5 business days to get your return processed. 

• Please send all returns to: 

LakersStore.com
1817 S. Soto St. 
Los Angeles, CA 90023

• Unfortunately, at this time Lakers Store gift cards are not supported online. You may use your gift card in store. Locations and hours for TEAM LA are as followed:

Monday - Saturday from 10am - 6pm.

When a sporting event is scheduled, TEAM LA will close 2½ hours prior to the event start time.

When a concert is scheduled, TEAM LA will close at 3:00 PM.