- To track the status of your order you can log into your Lakers Store account here: http://lakersstore.com/account/login
- You can also contact Customer Service at: http://lakersstore.com/pages/contact-us or call 1-888-483-2652 for more information.
- See http://lakersstore.com/pages/shipping-delivery for shipping charts and estimated delivery times.
- Please note some items will not ship until a later date. Check product descriptions for more details.
3. How do I return or exchange an item I bought at LakersStore.com?
*Please note all returns and exchanges must be sent by mail. We will not process any returns or exchanges in person.
Please send back your product and Return/Exchange Form via a prepaid, insured, traceable method to ensure a safe and documented delivery.
4. How do I return or exchange an item I bought at the LAKERS STORE Store located at Staples Center?
- All purchases made from the TEAM LA Store located at Staples Center must be returned or exchanged in store only. Please call the TEAM LA Store for more information 213-742-7852.
5. Where do I send my return or exchange after filling out the Return/Exchange Form?
- After completing the Return/Exchange Form, please send all returns and exchanges to:
1817 S. Soto St.
Los Angeles, CA 90023
6. Can I change or cancel my order?
- Once an order is entered into our system, a customer service agent may or may not be able to cancel your order. Please call 1-888-483-2652 for more information.
7. Can I use my Lakers Store Gift Card?
- Unfortunately, at this time Lakers Store Gift Cards are not supported online. You may use your gift card in store. Locations and hours for TEAM LA are here.
8. How do I log into my Lakers Store account?
- Due to the new and improved LakersStore.com, previous registered customers will have to recreate a new Lakers Store account. Any preexisting order history information will no longer exist after September 17, 2013. We apologize for the inconvenience. If you have any questions or concerns please contact us here.