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The following information is for you, our valued customers, to ensure that your shopping experience is effortless and safe. If you are experiencing check out issues the information below will assist you. If you are still experiencing issues please feel free to call our customer service team at 888-483-2652 (9:30 am-5:30 pm PST).
Please make sure to include the following when entering all your credit card information in our checkout area:
- Name exactly as it appears on the Card
- Card account number
- Expiration date on the card (valid date)
- Card Identification (CCV)**
- Billing address as it appears on your statements (enter at checkout)
** The Card Code Verification (CCV2) aka CVV/CID security feature provides an extra measure of security against fraudulent credit card transactions. The Card Code is a security code that is printed on a credit card's signature panel in reverse italics, or following the full card number on the front of the card.
CID# Location on AMERICAN EXPRESS cards:
The Card Identification # is the 4 digit, non-embossed number printed above your account number on the face of your card. This number is recorded as an additional security precaution.
CVV2# Location on VISA, MC & DISCOVER CREDIT CARDS:
The CVV2 three-digit value is printed on the signature panel on the back of Visa, Mastercard & Discover cards immediately following the credit card account number:
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